![]() On her Mac, the problem is the following. Guess what? As soon as I upgraded her Mac to El Capitan, I noticed another mouse-related problem. ![]() But… that also means that we are now more likely to encounter new bugs with more recent versions of the system that Apple doesn’t know anything about and doesn’t care about, because there are now too few users running the OS on such old machines, and because they probably don’t do any testing in-house whatsoever on such old machines themselves. That Mac Pro still works fine, and still supports the latest system, so we have little incentive to replace it with something more current. ![]() Last week, several months after upgrading my own Mac, I took the time to upgrade my wife’s Mac, which is a 2006 Mac Pro tower - an old machine, I know, but one that has been upgraded with a faster video card and with a solid-state drive. Either you have a 100% reproducible scenario, preferably for a bug that affects lots of people, or you’re out of luck and trying to get the bug acknowledged and fixed is an exercice in futility. It simply is not the way it works with Apple. Even if someone over there did care, they would never have the chance to devote time and resources to trying to reproduce the problem themselves and then doing something about it. Of course, it can’t be reproduced reliably 100% of the time using a specific sequence of steps, so there’s basically no point in even trying to report the bug to Apple. The problem still occurs from time to time. We are now at 10.11.6 and nothing has changed. I upgraded to El Capitan back when the 10.11.3 update came out. Then the mouse pointer would finally magically reappear. The only solution was to unplug the mouse (I still use a old, wired Apple “Magic Mouse”), wait a few seconds, and then plug it back in. No amount of mouse shaking or fiddling with the keyboard (which seemed to work as expected) would bring it back. Occasionally, when waking my computer from sleep in the morning, I would be faced with a user environment with no mouse pointer anywhere on the screen. (Does this remind you of anyone?)Īs soon as I upgraded my 2014 Mac Pro to El Capitan, I noticed the following problem. Post the results of the test.One of the very few new features that I was (moderately) excited about when I upgraded to OS X 10.11 (El Capitan) was the “ Shake mouse pointer to locate” option in System Preferences > Accessibility > Display:Īfter a few months with El Capitan, I can now report, with relatively conclusive evidence, that once again, Apple has proven incapable of introducing a new (and potentially useful) feature without introducing all kinds of new bugs at the same time. If you’ve forgotten the password, you will need to reset it before you begin.Īfter testing, restart as usual (not in safe mode) and verify that you still have the problem. You must know your login password in order to log in. The login screen appears even if you usually login automatically. The next normal startup may also be somewhat slow. Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. ![]() Start up in safe mode and log in to the account with the problem. The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.ĭisconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Don’t be disappointed when you find that nothing has changed after you complete it. Please read this whole message before doing anything. Since the graphics card displays the installation screens just fine and everything is smooth and operates fine, and i've NEVER, EVER have had symptoms of "weird characters", "vertical lines", "artifacts" or anything that would lead me to think the graphics card is burned out, I wonder WHAT ELSE could it be?!?! THEN nothing else happens: just white screen. I can't get past the white screen once ElCapitan is about to complete the installation.ie once it completes it and reboots the computer and you say "its about to enter the desktop and the wallpaper is gonna show up". Switching, replacing, combining, "repairing" (with diskutil) Fusiondrives (both SSD and HDD, single and fusioned drives) with no error, disksĪnd reinstalling ElCapitan from scratch from a bootable USB drive. Switching, replacing, combining RAM modules Following up this thread from the Lion forum and having tried almost everything ranging from: ![]()
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